Firstmedsshop.com, as an online pharmacy, is committed and dedicated to serving 100% consumer satisfaction, and we try to avert any circumstance of return, refund, and cancellation of orders. Although, in the real world there can be many reasons for refraining from the deal by the customer or the manufacturer. Here are a few situations where a refund & cancellation policy is applicable.
- Limitation of quantity available for purchase.
- Disputes and complaints
- Unavailability of stock
- Cancellation by customer.
- Non-Receipt of Payment
If for the above or other reasons (applicable), your order is not delivered or is damaged during transportation, we will render you a replacement or issue your a complete refund as requested by you. If, though, you get a partial order, we will issue you a complete refund, and then charge only for the product received by you.
Please allow us 30 business days for a full refund on all the above conditions from the day your order was shipped. If after 30 days, you haven’t found your order on your doorstep, or if you get any notification that your order got on hold or returned, please let us know and we will take immediate action on your request promptly.
If for some reason, you don’t get complete satisfaction with the quality of the products (medicines), please reach us within 45 days of receiving the product/s and we will issue a refund or a free replacement for that purchase. There will be no entertainment for queries received after 45 days.
In case you have any query or problem regarding your order/transaction, please reach our customer service team. You can mail us at [email protected] or call us- (+1) 8123 704 119. Our address is 1689 Glassford Street Glasgow G1, Florida, USA. We are liable to give you quality products.